Looking for a home?
You can request information from us about what properties we have available and properties which will be available in the near future, by contacting us at info@majorhousingassociation.uk or 020 7100 7676.
Alternatively, you can use the tenant contact form on the contact page. If you see a property you like the look of, contact us to arrange a viewing. Our viewings are always undertaken with someone familiar with the property and the local area.
Our housing service
We work with local authorities and partner agencies (such as the police and social services) to ensure that the neighbourhoods in which we operate remain safe, secure and desirable to live in.
We have eight properties under the GLA supported Refugee scheme – in Tower Hamlets, Croydon, Lewisham, Newham and Havering.
We have homes across London and Essex. Our housing service offer to tenants includes:
Devoted housing staff working closely with our residents in local areas
Providing an attentive tenancy service to meet our tenants’ requirements
Providing practical money advice whenever necessary to our tenants
Helping to address anti-social behaviour and nuisance problems
Your rights
As an HA we work closely with the relevant local authority who have nomination rights to our properties. We are proud to support the local authorities housing strategy and provide homes for tenants in priority need.
If you wish to get in touch with an external agency regarding any aspect of our service, please see below information on the options available to you.
As a Registered Provider, Major Housing Association is regulated by the Regulator of Social Housing, which sets a range of standards to which all registered housing providers must adhere.
The Regulator’s website, through which you can view the regulatory standards, can be found here:
If you have made a complaint to Major HA and are not satisfied with the outcome following the completion of the entire complaints process, you may refer the complaint to the Housing Ombudsman Service, a free and impartial service which manages long-standing complaints. Please note that the Housing Ombudsman service will only consider complaints which have been through the entire Major HA complaints process.
The Housing Ombudsman Service’s website can be found here:
Then speak to our friendly team.
Part of the Major Group family of companies
